INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product as shown in the images?

Yes, you will receive the same product as shown in the images. We believe in transparency and will never misrepresent any of our products.

How many days will it take for the product to reach me?
We will update you the estimated delivery time when we start the delivery for the pre-orders. Normally it should take not more than 7-10 days for the order to get delivered.
How do I place a refund/exchange request?

You can do the same from the orders section of your account or you can simply write to us on orders@rewaso.com

What is the return/exchange procedure?

We will provide you the shipping address where you need to ship the return or exchange items. Please note we do not cover return shipping costs and hence you can choose any service provider of your choice. We can always help you get a discounted return shipping rate from our shipping partners to help assist you in the same.

What if the product I received was defective/faulty/wrong?

In such case we will cover the return shipping of the product and will also provide you with an exchange of the right product if you wish to or process a refund, depending on your choice.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Write To Us

For Order Support :

For All Other Support :

REWASO Inc.

2967 Dundas St. W. #1656, Toronto, ON M6P 1Z2